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Policies
Customer Responsibilities for Account and Service Security

As a user of our applications or services, you play a crucial role in maintaining the security of your account and the service. Please adhere to the following responsibilities:

1. Account Creation and Management

  • Provide accurate and up-to-date information when creating your account
  • Keep your account information current
  • Do not share your account with others or allow unauthorized access

2. Password Security

  • Create a strong, unique password for your account
  • Never share your password with anyone, including our support staff
  • Use two-factor authentication (2FA) when available

3. Device Security

  • Keep your mobile device's operating system and security software up to date
  • Enable device-level security features (e.g., passcode, fingerprint, face ID)
  • Avoid using our app on jailbroken or rooted devices
  • Install and maintain reputable anti-malware software on your device

4. Data Protection

  • Be cautious when using our app on public Wi-Fi networks
  • Log out of the app when not in use, especially on shared devices
  • Regularly review and manage app permissions on your device
  • Be mindful of the data you input and share through the app

5. App Updates

  • Keep our app updated to the latest version
  • Enable automatic updates if possible
  • Review release notes for security-related updates

6. Reporting Security Incidents

  • Immediately report any suspicious activity on your account
  • Contact our support team if you suspect a security breach
  • Report any bugs or vulnerabilities you discover in the app to security@significo.com

By following these responsibilities, you help us maintain a secure environment for all users. If you have any questions or concerns about your security responsibilities, please contact our support team.